Neel Ajinkya
Transformation & AI Advisor
Senior AI and customer transformation operator. Two decades across financial services, insurance, media, and B2B services, brought in for the initiative that can't fail. I hold business ownership and technology ownership together, because enterprise AI only pays back when the same person answers for both.Available as an advisor, or in a full-time leadership role.
Signature Results
Iron Mountain : Agentic Collections Orchestrator (DSO reduction) & Customer 360 ($14M at-risk revenue protected, 78% save rate on intervened accounts).
News Corp : Global CTO-sponsored program with Google and Apple across three regions, supporting $115M in annual revenue.
MetLife : Analytics transformation across three lines of business contributing to $100M in payout accuracy improvement.
Credit Suisse : Divestiture-enabling platform redesign delivering CHF 20M in realized benefits.
Practice Areas
Getting AI out of pilot and into production: Senior operator embedded on the initiative that has to work. Operating model design, workflow redesign, delivery accountability.
Deciding what to fund and what to kill : AI portfolio prioritization, business cases, and the governance to stop what isn't working.
Deploying agents you can defend to risk and audit : Reference architecture, guardrails, and human-in-the-loop design for regulated environments.